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Support

We usually reply within a day or two.

Something not identifying right, a price that looks off, or a feature you wish existed? Email us — real humans read these:

fealthon@gmail.com

Before you write

  • Wrong match? Tap "Change" on the result screen to pick the right game — corrections save to your collection automatically.
  • Value looks off? Check the condition (Loose / Complete / New) and market (US / EU / JP) — they change the estimate a lot.
  • Subscription issues? Purchases are managed by the store you bought from — iPhone: Settings → Apple ID → Subscriptions; Android: Google Play → Payments & subscriptions. "Restore purchases" on the paywall re-links an existing subscription.

Helpful to include

  • The game and platform you scanned
  • What you expected vs. what happened
  • Your phone model and iOS / Android version
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